CANCELLATION POLICY

At Skin Medical and Wellness your appointment time is reserved exclusively for you. To respect the time of our providers and other patients, we have implemented the following cancellation policy. We require at least 48 hours advance notice to cancel or reschedule an appointment. Appointments cancelled less than 48 hours in advance will incur a charge of 50% of the scheduled service fee. No-Shows Patients who fail to show up for their appointment without any notice will be charged 100% of the scheduled service fee. Credit Card on File All patients are required to keep a valid credit card on file. Enforcement This policy is strictly enforced. Charges will be automatically processed to the card on file in accordance with the terms above. Non-Refundable Deposit for High- Value Treatments A $350 non-refundable deposit is required at time of booking any treatment over $1,000. This deposit will be applied to your total treatment cost but will not be refunded under any circumstances, including cancellations and no-shows. Exceptions We understand that emergencies happen. In such cases, exceptions may be considered at our sole discretion, but are not guaranteed.